top of page

Looking for me?

Well you've come to the right place!

And this site? It’s a curated experience — built to give you a real sense of how I think, design, and lead.


Whether you’re evaluating me for a role or just curious how I work, consider this your invitation to explore.

Hello, I'm Lauren -Strategic UX Researcher. Product Partner. Systems Thinker.

cute 2.png

[Why Me?]

Not new to this, true to this. 

Like an experienced wildlife tracker, I have spent over twelve years attuning myself to the subtle cues of human behavior—translating these insights into strategy, design, and revenue. .

​​​​

How it started

My journey began in 2011 when I observed my first focus group study.

​

Since then, I have committed my career to exploring the intersection of empathy and strategy, linking genuine human needs to scalable products, services, and systems. 

I have led user experience and strategy initiatives across fortune 500 companies, agencies, startups, small to medium-sized businesses, and global enterprises.

​

Though I am industry-agnostic, my passion for understanding humans is unwavering.

How it's going

Now I am ready to grow and expand on all I have learned by owning the strategy, team or product. 

​

Whether it’s launching a digital product or modernizing an enterprise platform, I bring strategic clarity and a collaborative spirit to every engagement.

Where to next

You’ve got a product.
I'll help you fly!

Make roadmap decisions that show you understand the users. I can help you plan and surpass your competition instead of confused on how to catch up. Your team deserves better than guesswork, let work together to make the data talk. Facts speak louder than assumptions. 

What I bring to the table

Let’s replace confusion with clarity.

I bring together UX strategy, user research, competitive intelligence, and systems thinking to drive data-backed decisions that simplify the path forward.

Sample Portfolio

Feed your curiousity

Want to see some examples of my work? Here's a sneak peak at some of my bigger projects and an invitation to grab some time for questions and details. 

Please note: Due to the confidential nature of some projects, only partial details will be shown. Full case studies are available upon request.

01.

Global Money Transfer App Launch

Driving Product-Market Fit Through Behavioral Research

Mapped key behaviors and barriers that influenced go-to-market campaigns, onboarding flow prioritization, and multi-market growth strategy.

03.

Enterprise SaaS Modernization for Advisors

Redesigning Legacy Workflows to Prepare for a Multi-Billion Dollar Merger

Researched advisor-facing tools (PAL, onboarding, LPOA) to inform the strategic roadmap and support SaaS transformation.

04.

Service Design at Scale: Financial Well-being

Empowering Teams with Research Enablement and Human-Centered Design

Led workshops and created scalable research practices around high-stakes journeys like credit card debt, auto loans, and catastrophe response.

05.

Automated Dashboard Design for Small Businesses

Designing Tools That Make Data Work Smarter

Built executive-level spreadsheet systems to track KPIs, automate ad ROI, and improve business productivity.

06.

Competitive Intelligence & Sales Enablement at Cox Business

Turning Research Into Tools That Help Teams Win

Built dashboards and sales toolkits that shaped pricing strategy, improved win rates, and aligned product positioning across teams.

Trusted experience

Freelance clients

"Lauren, thank you so much for being part of our team! You were such a positive, productive, and professional presence and your contributions made our products better."

​​

"Lauren's ability to navigate complex user flows and nuanced banking concepts by blending pre-existing research together with new advisor inquiries reassured our product partners and generated powerful "aha" moments that always put our users first."

​

"Literally blown away, everyone will be so excited for this! I really appreciate the work you have done on this! It looks so fantastic!" 

Thanks for submitting!

Get in Touch

Ready to go from insights to impact?
Book a free 30-minute strategy session
[→ calendly.com/laurenmiller/discovery]

email@laurenm.biz

LinkedIn: /laurentmiller

  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
bottom of page